| Time | Direction | Message |
|---|---|---|
| Jul 9, 05:49 PM | → Staff | Hi, this is MedRite. Sorry we missed your call. Reply TEXT to connect with our team. Reply STOP to opt out. |
| Jul 9, 05:50 PM | ← Patient | Text |
| Jul 9, 05:50 PM | → Staff | Got it! A MedRite team member will be with you shortly. |
| Jul 9, 05:55 PM | → Staff | We haven't heard from you in a while. If you still need assistance, please call us back. Have a great day! — MedRite |
| Time | Event | Detail |
|---|---|---|
| Jul 9, 05:49 PM | started | Missed call on DID 9999 |
| Jul 9, 05:50 PM | bridge_started | Patient replied — starting text conversation |
| Jul 9, 05:55 PM | auto_closed | No activity for 5 minutes |